We’re Here to Help
Internet hiccups happen, but getting help shouldn’t be another hassle. At Twist Broadband, support is simple. No long hold times. No robotic scripts. Just real people who know what they’re doing and care about getting you back online.
Our team knows the unique needs of San Jose households. We’re here to help troubleshoot quickly, get it fixed, and make sure your service works the way it should.
Welcome to our Technical Support and Billing
Provided by our experts at Sail Internet.
Live Support Hours
7 AM to 10 PM, 7 days a week
*Exception: Thanksgiving and Christmas Day, close at 5pm
Contact Us
(844) 414-8455
support@twistbroadband.com
Please Note
If you are unable to reach an agent please leave a voicemail and we will return your call as soon as possible. You may email or call outside of live support hours, but the response may be delayed.