Why Twist?
Why More San Jose Residents Are Saying Goodbye to Cable and Hello to Twist Broadband
Last week, I had the chance to meet two new Twist customers during their installation appointments—one in San Jose and one in Santa Clara. Both were switching from the big cable company in San Jose (you know the one I mean), and their stories echoed what we hear again and again from frustrated cable customers. At Twist, we help customers “un-cable” their internet—offering fast, reliable home internet service without hidden fees or outdated infrastructure.
Here’s what these customers told us about their former provider:
- Price hikes – One San Jose resident said their cable bill jumped from $70 to $140/month, and after hours on the phone, they negotiated it back down to $80—for just 100 Mbps!
- Surprise data caps – Neither customer knew they had data caps until they exceeded them.
- Service outages – A 12-hour outage left one customer unable to work from home, attend Zoom meetings, or access their home systems.
- Poor Wi-Fi coverage – One customer avoided their cable company’s rental fee by using their own router, but their Wi-Fi couldn’t even reach the front door or their parked EV.
What Makes Twist Different?
When customers switch to Twist, the experience changes within hours.
They get:
- Super-fast download and upload speeds
- Whole-home Wi-Fi that covers every room—and even outside
- One flat monthly price with no sudden hikes
- Unlimited data with no overage penalties
- Local customer support right here in San Jose
A Better Internet Option for San Jose and Beyond
We’re proud to offer a reliable, affordable alternative to cable internet in San Jose, Santa Clara, Milpitas, Fremont, and the South Bay.
